Live across X, Reddit, Bluesky, news & reviews
Every mention of your brand, answered in minutes.
Response Central watches what people and the press say about your brand across social, news and reviews, ranks the mentions that can make or break your reputation, and drafts the reply for you. You handle the talking — we handle the watching.
Built for brands that live on their reputation — hospitality, retail, tech, restaurants and more.
Built for any brand that lives on its reputation
Reputation is won — or lost — in the first hour.
Your customers talk everywhere: X, Reddit, Google, Trustpilot, app stores, the news. Most of it never reaches the people who could respond. By the time it does, the moment to make it right is gone.
Mentions are scattered
Six platforms, a dozen tabs, no single inbox. Important comments slip through while the team chases noise.
Slow replies hurt
A complaint left for a day becomes a one-star review. 1 in 3 customers won't buy from a brand that ignores them.
No sense of what's urgent
A viral complaint and a quiet thank-you look identical in a raw feed. Teams burn out triaging by hand.
Monitor. Prioritise. Draft. Respond.
One loop that turns the whole internet's chatter about your brand into a short, ranked list of replies waiting for your approval.
Monitor
We watch X, Reddit, news, blogs and review sites for every mention of your brand — across languages.
→Prioritise
Each mention is scored on reach, sentiment and urgency, so the post that needs you now sits at the top — negatives first.
→AI-draft
Genova writes a reply in your brand voice — empathetic, on-policy, ready to tweak. Never a blank box.
→Respond
Approve, edit or send in one tap. The reply goes out, the queue clears, your reputation holds.
The actual product. No mockups.
Real screens from a live Response Central workspace — the same desk your team would open every morning.
A response desk that does the heavy lifting.
Everything a brand team needs to stay ahead of the conversation — nothing it doesn't.
AI replies in your brand voice
Genova learns your tone, your policies and your service standards, then drafts every response so it sounds like your best community manager — not a robot. Approve in seconds.
Multi-source monitoring
New mentions land within minutes, day or night, across social, news, blogs and review sites in one feed.
Velocity & negative-first triage
Every mention rated by reach, tone and urgency — fast-moving negatives rise to the top so you work the highest-impact item first.
Built for teams & seats
Owner, admin and member roles. Assign mentions, leave notes, keep one shared queue — no stepping on toes.
Multi-tenant & private
Your data never mixes with another brand's. Per-tenant isolation, encrypted at rest, GDPR-ready, hosted on Cloudflare's EU edge.
Your brand, your subdomain
Run it as yourbrand.responsecentral.app with your logo and colours. White-label from day one.
"We went from refreshing five tabs a day to one ranked queue. The negative posts that used to slip past us now reach us first — and the AI draft means we actually reply."
Trusted in pilot with Nordic hotel groups and consumer brands.
Simple pricing. No surprises.
Flat monthly price. No setup fee, no per-mention charge, cancel anytime.
1 seat · for a single reputation owner
- All sources monitored in real time
- Unlimited AI-drafted replies
- Priority & sentiment scoring
- Email support
10 seats · just 2 000 kr per seat
- Everything in Starter
- 10 team seats with roles & assignment
- White-label subdomain & branding
- Shared queue, notes & audit trail
- Priority onboarding & support
Unlimited seats · for groups & enterprises
- Everything in Team
- Multi-property & multi-brand tenants
- SSO, custom data sources & SLA
- Dedicated success manager
Prices exclude VAT. Annual billing available on request.
Questions, answered.
How do you get the mentions?
We continuously pull public posts, articles and reviews from social platforms, news, blogs and review sites that mention your brand, products or chosen keywords — and surface them in one feed within minutes.
Is the AI reply actually on-brand?
Genova drafts in your tone of voice and follows the policies and service standards you set. You're never handed a blank box — and never forced to send a draft you didn't approve.
Can we approve replies before they go out?
Always. Every draft waits for a human to approve, edit or discard. Nothing is posted automatically unless you choose to enable it.
What does multi-tenant mean for us?
Each brand or property gets its own isolated workspace — separate data, sources and team. Groups can run several brands side by side without anything mixing.
Which languages are supported?
Monitoring and AI drafting work across major European languages, including English and Norwegian, so you can reply in the language your customer used.
How is our data handled?
Your data is isolated per tenant, encrypted at rest and hosted on Cloudflare's EU edge. We're built GDPR-ready, and we don't sell or share your data.
See your brand's mentions, ranked and ready to reply.
Book a 20-minute demo and we'll show you a live queue of what people are already saying about your brand — and how fast you could be answering.